Intermec CK70a Instrukcja Użytkownika Pobierz pdf (Strona 136)

Chapter 8 — Troubleshoot and Maintain the Computer

122 70 Series Mobile Computer User Manual

Call Product Support

If you cannot find the answer to your problem in the

“Troubleshooting the Computer” section, you can visit the Intermec

technical knowledge base (Knowledge Central) at

intermec.custhelp.com to review technical information or to request

technical support. If you still need help after visiting Knowledge

Central, you may need to call Product Support.

To talk to an Intermec Product Support representative, call:

1-800-755-5505

Before you can call Intermec Product Support, make sure you have the

following information ready:

• Configuration number

• Serial number

• Operating system version

• If you are using security, know the type (Funk or Microsoft) and the

full set of parameters

• Power management settings

• If you are using Intermec Terminal Emulator (ITE), know the

version and protocol. If you are not using ITE, know the language

your custom application was written in and the tools you used to

create it.

You can find most of the information listed above in Intermec

Settings. Consult your application developer for information on your

custom application.

Find Your Configuration Number

Use the following procedure to help you find the configuration

number of your computer.

• Look at the label on the back of the computer.

1 2 ... 131 132 133 134 135 136 137 138 139 140 141 ... 207 208

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Intermec CK70a Instrukcja Użytkownika Strona 136