
Chapter 4 — Troubleshooting and Maintaining the CN4
98 CN4 Mobile Computer User’s Manual
• Clean booting the CN4
Warm Booting the CN4
You may need to perform a warm boot to correct conditions where an
application stops responding to the system.
To warm boot the computer
• Press and hold the Power button for 10 seconds.
Or,
• Right-click on the CN4 via the SmartSystems console and select
Intermec Power Tools > Warm Boot Device.
The computer systematically shuts down, restarts, and goes through
the initialization process.
Cold Booting the CN4
In some cases where the computer completely stops responding, you
may need to perform a cold boot. Because cold booting may result in
data loss, use this method only if all other recovery methods have
failed.
To cold boot your CN4
1 Press the Power button to suspend the CN4.
2 Remove the battery pack from the CN4.
3 Use the stylus to press the Reset button on the back of the CN4.
Note: Cold booting the CN4 does not guarantee that cached disk data
will be saved, so transactional data may be lost during the reset. All
other data, such as CN4 configuration and network settings, is
preserved.
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