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EasyCoder PD41 Printer User’s Guide 29

Troubleshooting

This chapter helps to diagnose problems that may occur during

printer operation and how to resolve them. This chapter covers

the following topics:

• Printer Operation Problems

•Print Quality Problems

• Troubleshooting Adjustments

1 2 ... 34 35 36 37 38 39 40 41 42 43 44 ... 93 94

EasyCoder® PD41 1
User’s Guide 1
Contents 3
Global Services and Support 8
Who Should Read This Manual 9
Related Documents 9
Before You Begin 10
Getting Started 11
Description of EasyCoder PD41 12
Product Identification 14
Front View 14
Controls and Indicators 15
Connectors 16
Rear View 16
Media Compartment 17
Print Mechanism 17
Installing the Printer 18
Chapter 1 — Getting Started 19
Printing a Test Label 20
Operating the Printer 21
Loading Media 22
Tear-Off, continued 23
Peel-Off 25
Peel-Off, continued 26
Loading Ribbon 28
Loading Ribbon, continued 29
LED indicators 31
Print Button 32
Print Button function 33
Maintaining the 35
General Maintenance Advice 36
Printhead Cleaning 36
Internal Cleaning 37
External Cleaning 37
Troubleshooting 39
Printer Operation Problems 40
Print Quality Problems 41
Ready-to-Work™ Indicator 42
Troubleshooting Adjustments 42
1234567890 43
Printhead Adjustments 44
Chapter 4 — Troubleshooting 45
Label Gap Sensor Adjustments 47
Sensor lever 48
Point of 48
Setting up the Printer 49
The Printer Startup Sequence 50
Using PrintSet 4 51
Using the Printer’s Home Page 51
Using the Command Line 51
Running Testmode 52
Extended Testmode 53
Extended Testmode: Activating 54
Extended Testmode: 7e - Exit 56
Upgrading Firmware 57
Technical Data 59
Printer Specifications 60
°C to +40°C (+41°F to 104°F) 61
°C to 70°C (-4°F to 122°F) 61
Printer Specifications Table 62
Media Specifications 63
Media Roll Sizes 64
Ribbon Size 65
Paper Types and Sizes 66
Self-Adhesive Strip 67
Self-Adhesive Labels 68
SELF-ADHESIVE 69
DIRECTION 69
Tickets with Gaps 70
TICKETS & TAGS 71
Tickets with Black Mark 72
TICKETS 73
WITH MARKS 73
Setup Parameters 75
Setup Description 76
Serial Communication Setup 76
Character Length 77
Stop Bits 77
Flow Control 77
Feed Adjust Setup 78
Media Setup 79
Appendix C — Setup Parameters 80
Media Type 81
Paper Type 82
Thermal Transfer printing 83
Print Definitions 84
Interfaces 85
RS-232 Serial Interface 86
USB Interface 87
EasyLAN Ethernet Interface 88
Parallel IEEE 1284 Interface 88
Pinout Description 89
Appendix D — Interfaces 90
Cutter Kit 92
Internal Rewinder 92
Printhead Kit 92
Appendix E — Options 93
*1-960652-00* 94

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