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Chapter 5— Troubleshooting and Maintenance
114 CK32 I-Safe Handheld Computer User’s Manual
Resetting Your Computer
You may need to reset your computer if:
the CK32 I-Safe completely stops responding
an application is locked up and stops responding
when you upgrade the firmware
when you reflash the CK32 I-Safe
Preferred Reset Method
This procedure is the recommended method in recovering the
CK32 I-Safe. It performs a graceful system shutdown and no data
is lost in the process.
To recover the CK32 I-Safe
•Press and hold the Power button for about 10 seconds.
Secondary Reset Method
If performing the preferred reset method does not restore system
operation, try using the secondary reset method. This method
does not guarantee that cached disk data will be saved, and as
such, transactional data may be lost during the reset. All other
data is preserved.
To press the reset switch
1 Press the Power button to suspend the CK32 I-Safe.
2 With a bent paper clip or similar device, press the recessed
reset switch on the CK32 I-Safe keypad.
Reset Switch
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